Assistant Business Manager

Provide operational and administrative support to the Business Manager and Director. This role is essential for keeping our day-to-day operations running smoothly, supporting administration, finance, HR, compliance, and communications processes as needed.

• Hours: 1–3 days per week (flexible, part-time).
• We will consider remote work for the right candidate.

About Us
Bridges Counselling is a Christian counselling practice committed to providing compassionate, professional support to individuals, couples, and families. Our team values integrity, client-centred care, and a collaborative, respectful workplace. All therapists are committed Christians.

The Role
We are looking for a reliable and organised Assistant Business Manager to provide operational and administrative support to the Business Manager and Director. This role is essential for keeping our day-to-day operations running smoothly, supporting administration, finance, HR, compliance, and communications processes as needed.

Key Responsibilities

• Assist with daily administration and client management processes
• Support client intake, setup, and case management under guidance
• Help with invoicing, payment processing, and reconciliations
• Assist with onboarding, staff documentation, and recruitment coordination
• Support marketing, communications, and promotional tasks as directed
• Maintain accurate and compliant records
• Assist with implementation of systems, policies, and quality improvement initiatives as required
• Provide administrative support for WHS documentation and escalate concerns appropriately
• Identify administrative issues or inefficiencies and escalate them to the Business Manager

Who You Are

• Experienced in business operations or small business environments
• Strong accounting or bookkeeping knowledge (Xero experience preferred)
• Highly organised with strong attention to detail and accuracy
• Able to follow direction, prioritise tasks, and work independently
• Demonstrates strong interpersonal and communication skills
• Capable of resolving conflicts and building positive workplace relationships
• Professional, discreet, and committed to confidentiality
• Quick to learn new systems and processes
• Comfortable working within a Christian faith-based organisational environment

Desirable

• Experience with practice management software (Splose preferred)
• Exposure to NDIS, Medicare, or other health-related billing
• Experience supporting HR or recruitment processes
• Experience with Google Workspace (Docs, Sheets, Gmail, Drive)

Why Join Us?

• Flexible part-time hours and location. Remote work may be considered for the right person
• Meaningful work supporting a values-driven organisation
• Opportunity to contribute to efficient, high-quality counselling services
• Collaborative and supportive team environment

How to Apply
Please send your resume and a brief cover letter outlining your experience and interest in this role via the 'Apply to this Job' button below.