Registry Administration Officer

An exciting opportunity in the role of Registry Administration Officer providing comprehensive administrative support across the student lifecycle, ensuring the accuracy, integrity, and timely processing of student records and academic information.

Key Responsibilities:

• Deliver high-quality, timely administrative services across all stages of the student lifecycle, including admissions-related updates, enrolment variations, progression, completions, and graduation.
• Maintain accurate and compliant student records, ensuring data integrity across institutional systems and external reporting platforms.
• Provide responsive and professional frontline service to students and staff through email, phone, and in-person enquiries.
• Support the coordination and delivery of key academic administration processes, including timetabling, orientation activities, graduation ceremonies, and governance committee documentation.
• Ensure the efficient production and distribution of official student documentation, including transcripts, official academic documents (e.g., transcripts and certificates, enrolment confirmations, and verification requests.
• Contribute to regulatory and quality assurance obligations through accurate processing, timely reporting, and adherence to institutional policies and procedures.
• Assist in the development and continuous improvement of administrative processes, communication templates, and system workflows to enhance service delivery.

Please see full Position Description on the CHC Website.

We are looking for someone who can bring the following qualifications, skills and experience to the role:

• Demonstrated experience in student administration, academic services, or a similar administrative role within a tertiary or regulated environment.
• Strong proficiency in database management and student information systems, with the ability to maintain accurate and compliant records.
• Excellent written and verbal communication skills, including the ability to prepare clear correspondence and respond effectively to diverse enquiries.
• Competence in managing complex administrative processes such as enrolment variations, credit transfers, compliance reporting, and graduation workflows.
• Ability to interpret and apply institutional policies, procedures, and regulatory requirements.
• Strong organisational and time-management skills, with the ability to work independently and exercise initiative.
• Proficiency in Microsoft Office and the capacity to learn new digital platforms, workflow tools, and reporting systems.
• Demonstrated commitment to delivering high-quality, student-centred service with professionalism, empathy, and respect.
• Strong attention to detail, accuracy, and follow-through in a high-volume administrative environment.
• Proven ability to manage competing priorities, meet deadlines, and maintain composure under pressure.
• Capacity to work collaboratively within a team, contributing to a positive, supportive, and solutions-focused work culture.

Why CHC?

You will enjoy being part of a vibrant, respectful, collaborative team of highly skilled, mature Christian individuals who are passionate about transforming people to transform their world.

This is a full-time, Monday - Friday, role at above Award rate, based at our campus in Carindale, QLD. We offer opportunities for formal further studies as well as opportunities for personal and professional development, as well as access to a Christian based EAP.

To Apply:

If you have the required skills, experience, and qualifications and partnering with CHC appeals to you, then apply today!

Submit your Resume and Cover Letter, (outlining why you would be the best candidate for the role), via the ‘Apply to this Job’ button below.

Applications close: 6th March 2026

Please note that we will be shortlisting and interviewing candidates as soon as possible.