Data Analyst/Student Administration Assistant

An exciting opportunity for someone with unique skills to fill a dual role within our Operations team. We are seeking an experienced Data Analyst who also has some great Administration and Customer Service skills to double as our Student Administration Assistant......

Who are we?

Christian Heritage College (CHC) is a fully accredited private Institute of Higher Education located at Carindale, Brisbane, that aspires to model a Christian higher education alternative. Commencing from a vision birthed by Emeritus Professor Brian Millis in 1986, CHC exists to re-imagine how we think about human flourishing, vocation, calling and the integration of faith and learning across all fields of human endeavour.

At CHC, we passionately believe that to educate requires a process of formation and holistic development. CHC courses are therefore not just about gaining a degree, or a specific skill set for future employment (as important as these are) but, rather, the development of whole persons.

Key Objectives of this role:

1. Survey and Feedback Management:

Manage and administer all CHC surveys to collect feedback from stakeholders including students, graduates, and staff. Ensure timely analysis and dissemination of results to inform institutional improvement and enhance the student and staff experience.

2. Data Collection and Compliance Reporting:

Oversee the collection and maintenance of student enrolment and staff data in accordance with legislative requirements. Prepare and submit accurate reports to regulatory bodies such as TEQSA and the Department of Education, including TCSI reporting.

3. Data Analysis and Quality Insights:

Conduct high-level analysis of data from surveys, enrolments, and focus groups to evaluate organisational performance, teaching and learning effectiveness, and stakeholder satisfaction. Provide actionable insights to support continuous quality improvement.

4. Data Provision for Quality Management:

Deliver relevant data and analytical reports to the Director of Quality and Standards (Registry) and other stakeholders to support strategic planning, compliance, and quality assurance initiatives.

5. Administrative and Student Support:

Provide administrative support to Student Administration and Admissions Officers, ensuring efficient processing of student applications and records in line with institutional policies and procedures.

6. Enhancing Student Experience and Institutional Engagement:

Contribute to a positive student experience by supporting institutional events, fostering cross-departmental collaboration, and streamlining academic and administrative processes.

Please review full Position Description before applying

Why CHC?

You will enjoy being part of a vibrant, respectful, collaborative team of highly skilled, mature Christian individuals who are passionate about transforming people to transform their world.

This is a full-time, Monday - Friday, role at above Award rate, based at our campus in Carindale, QLD. We offer opportunities for formal further studies as well as opportunities for personal and professional development, as well as access to a Christian based EAP.

We are looking for someone who can bring the following qualifications, skills and experience to the role:

Education and Experience

• Completion of an undergraduate degree in statistics or a related field, or an equivalent combination of relevant knowledge, training, and/or experience.

• Demonstrated experience in a high-level administrative role, preferably within a tertiary education environment, with experience in quality management considered advantageous.

Technical and Analytical Competence

• A thorough understanding of statistical analysis, data management, and reporting.

• High-level problem-solving and analytical abilities, with a keen eye for quality assurance and continuous improvement.

• Demonstrated ability to use data systems and standard computing packages, including Microsoft Office.

• Experience with Power BI, Meshed, or similar data analysis and student management systems.

Organisational and Project Management Skills

• Strong organisational and planning skills, with the ability to manage multiple projects, navigate competing priorities, and meet deadlines proactively.

• Demonstrated ability to work under pressure with minimal supervision, interpret policy, follow procedures, and achieve goals.

• Accuracy and attention to detail, with a high level of confidentiality and sensitivity to privacy issues.

Communication and Interpersonal Skills

• Strong communication skills, including excellent written and spoken English.

• Ability to write clear, precise reports and present findings effectively to various stakeholders.

• Excellent interpersonal skills, with the ability to build positive relationships and collaborate across departments.

Values and Personal Attributes

• A demonstrated commitment to Christ-centered higher education and the Christian mission and ethos of Christian Heritage College (CHC).

• Mature Christian character and active involvement in a local church community.

• A proactive, can-do attitude with creativity, insight, and innovation in a dynamic environment.

• Willingness and ability to accept responsibility and contribute to the strategic direction of CHC.

• Commitment to equity, diversity, and inclusion, with experience supporting individuals from diverse backgrounds.

Desirable Knowledge

• Understanding of tertiary education structures, protocols, and regulatory requirements.

• Previous experience working within defined statutory frameworks and compliance environments.

To Apply:

If you have the required skills, experience, and qualifications and partnering with CHC appeals to you, then apply today!

• Submit your Resume and Cover Letter, (outlining why you would be the best candidate for the role), via the ‘Apply to this Job’ button below.

Applications close: 27 February 2026

Please note that we will be shortlisting and interviewing candidates as soon as possible.