Receptionist/Administrator

Provide front-of-house reception services while undertaking a broad range of administrative and clerical duties across Crest Education.....

About CREST Education

CREST Education comprises two independent, coeducational schools with over 2,500 students, an Equestrian Centre and an Environmental Reserve at Clyde North. Hillcrest Christian College, established in 1981, operates from Early Learning to VCE levels, including VCE mainstream, VCE IB and VCE VM. Rivercrest Christian College is an authorised International Baccalaureate Primary Years Programme (PYP), Middle Years Programme (MYP) and Diploma Programme (DP) World School, with modern facilities including our brand-new Senior Learning Centre and STEAM building based in Clyde North.

CREST Education is a premier Christian educational institution dedicated to fostering academic excellence and spiritual growth. We provide a nurturing environment where students are encouraged to develop their God-given talents and prepare for lives of leadership and service.

The Role

Hillcrest Christian College is seeking a professional, friendly, and highly organised Receptionist / Administrator to join our administration team. This role is the first point of contact for students, parents, staff, and visitors and plays an important role in supporting the daily operations of the College.

The successful applicant will provide front-of-house reception services while undertaking a broad range of administrative and clerical duties across Crest Education. This position requires excellent communication skills, attention to detail, discretion, and the ability to manage multiple tasks in a busy school environment.

Key Responsibilities

• Provide a welcoming and professional front-of-house presence for students, parents, visitors, and staff
• Monitor, record, and authorise late student arrivals and early departures using Synergetic
• Manage visitor sign-in procedures and ensure all visitor access protocols are followed
• Answer incoming phone calls and direct enquiries appropriately
• Take and relay messages to staff in a timely and accurate manner
• Maintain stationery and office supplies, including ordering when required
• Perform general clerical duties including photocopying, scanning, filing, mailing, and document preparation
• Open, sort, and distribute incoming correspondence as directed
• Receive deliveries and ensure items are recorded and distributed appropriately
• Coordinate internal mail distribution between College campuses as required
• Provide administrative support to the Executive Assistants team and other departments as needed

About You

The ideal candidate will demonstrate:

• Previous experience in a fast paced receptionist or administrative role, preferably within an education environment
• Excellent interpersonal and customer service skills
• Strong written and verbal communication skills
• High level organisational skills and attention to detail
• Ability to manage competing priorities and work effectively in a fast-paced environment
• Professional presentation and a positive, approachable manner
• Proficiency in Microsoft Office applications and administration systems
• Experience using Synergetic (desirable but not essential)
• Ability to maintain confidentiality and exercise discretion

Child Safety

CREST Education Ltd is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality.

We recognise and respect the rights, relationships, identity and culture of children and young people. Their voices must be heard, and their concerns taken seriously and acted upon.

CREST Education is committed to fostering a culturally safe, child safe and child friendly environment for all children and young people we engage with, deliver services to, or who are impacted by our work.

All staff and volunteers are required to uphold the College’s Child Safety policies and Staff Code of Conduct. Successful applicants must hold a valid Working With Children Check

Why Join CREST Education?

CREST Education is a values-based Christian organisation committed to excellence, learning, wellbeing, and service. Across our school community, we foster a supportive and collaborative environment where every staff member plays an important role in ensuring the smooth operation of our Colleges and supporting positive experiences for students, families, staff, and visitors. If you are organised, professional, and enjoy contributing to a welcoming and efficient workplace within a faith-based educational setting, we would love to hear from you.

Benefits:
• Free parking and gym on site
• Employee Assistance Program
• School fees discounts for staff
• Paid Parental Leave
• Career development

Applications close Friday 29 May 2026, 10am.
CREST Education reserves the right to interview and appoint the role before the closing date.

Applicants must be able to demonstrate a genuine commitment to the Christian ethos of Crest Education.

Application Process

Interested candidates should submit a resume and cover letter using the below link to submit your application. In your cover letter, please address how your skills and experience align with the key requirements of the position and your commitment to Christian education.

If you have any queries, please contact Carez Crnkovic, Executive Assistant to the Executive Principal on (03) 9702 2144.

Candidates are required to complete the online application and provide a covering letter and CV.

www.cresteducation.vic.edu.au