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NetStrategy

NetStrategy is an education-focused technology advisory and managed services organisation.

For nearly 40 years we have worked in the non-government education sector, including a number of Christian faith schools around Australia, long enough to have seen most technology problems before they arrive. That experience shapes how we work. We advise before anything is bought, we protect the systems and data our clients run on, and we unlock ongoing value by managing it day to day rather than walking away once a project is done.

Our role is to translate what is complex into something clear, so leaders can make confident decisions and their systems keep running without interruption.

14 Aug, 2026
Full time
Service Delivery Manager - Onsite
$95,000 - $120,000 yearly
NetStrategy Greater Western Sydney, NSW, Australia
We're looking for an experienced Service Delivery Manager to be based onsite at a Christian College in the Greater Western Sydney area. In this role you will be responsible for managing ICT technical team members and maintaining a strong service delivery culture. Proven people leader  with experience developing, mentoring, and motivating technical teams Strong communicator  who builds trust with staff and stakeholders at all levels Customer-focused mindset , able to balance service quality, commercial outcomes, and team wellbeing Calm under pressure , able to manage incidents, competing priorities, and escalations effectively Accountable and outcomes-driven , with a focus on continuous improvement Collaborative leader  who fosters a positive, inclusive, and high-performance culture Why NetStrategy? A core tenet of NetStrategy’s long history of successful school partnerships is our understanding that technology is not the...