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Join our fun and friendly team! We believe in a positive work environment where collaboration and laughter make every day enjoyable...... ABOUT BETHANY CHRISTIAN CARE Bethany Christian Care is a not-for-profit aged care provider established in 1949. We have two facilities: The Plains Retirement Village at Eight Mile Plains and Janoah Gardens Retirement Village at Manly West. KEY RESPONSIBILITIES: Quality Management Monitor compliance with Aged Care Quality Standards Support internal audit scheduling, completion and follow‑up Maintain policies, procedures and forms Assist with preparation for external audits Contribute to continuous improvement initiatives Risk Management Assist with recording and monitoring organisational and resident risks Maintain risk registers Prepare risk reports for leadership and Board meetings Feedback & Complaints Monitor feedback and complaints to ensure timely follow‑up...