Job Description
Responsible for ensuring Diamond Women runs calmly, professionally, and effectively behind the scenes, so that services can be delivered with excellence and fundraising activity can be executed without chaos or burnout……
Faith-Based Not-for-Profit | Senior Leadership Role
Location: Vista, NSW (with some flexibility)
Employment Type: 0.8 FTE
About Diamond Women
Diamond Women is a faith based NFP that has supported women and families facing unplanned pregnancy for 20 years. We provide free, professional, wrap-around support including counselling, practical assistance, mentoring, and group programs, delivered through in-person services, phone support, and telehealth.
Our work is deeply relational, values-driven, and emotionally complex - and it is underpinned by strong governance, professional standards, and a commitment to excellence.
As we continue to grow in reach, programs, and fundraising activity, we are seeking a senior Operations Manager to strengthen the internal engine of the organisation and enable sustainable impact.
About the Role
This is a senior operational leadership role, reporting directly to the CEO.
The Operations Manager is responsible for ensuring Diamond Women runs calmly, professionally, and effectively behind the scenes, so that services can be delivered with excellence and fundraising activity can be executed without chaos or burnout.
This role is not a stepping-stone position. It is suited to someone who has already carried significant operational responsibility and is comfortable leading in a founder-led, faith-based environment.
Key Responsibilities
• Full ownership of day-to-day operations, systems, and internal workflows
• Oversight of administration, office management, and operational compliance
• Coordination and support of staff and volunteers (non-clinical)
• Operational delivery of fundraising events and campaigns (logistics, timelines, budgets)
• Providing structure and accountability to marketing workflows (briefs, deadlines, approvals)
• Building repeatable systems, processes, and handovers to support growth
• Reducing reliance on the CEO for operational decision-making
This role does not set marketing or fundraising strategy, but ensures those strategies can be executed well.
About You
This role will suit someone who:
• Has managed operations in a complex organisation (not-for-profit, education, health, or community sector experience highly regarded)
• Is confident making decisions and holding accountability without constant direction
• Is comfortable addressing issues early, kindly, and clearly
• Enjoys creating order out of complexity
• Is aligned with Christian faith and values, and comfortable working in a faith-based environment
This Role Is Not For Someone Who
• Is looking to “step up” into leadership for the first time
• Avoids difficult conversations
• Needs frequent reassurance or close supervision
• Wants to be the public face of an organisation
Why This Role Matters
Every system you strengthen, every process you stabilise, and every event you help deliver well directly impacts women facing crisis - because it keeps our doors open, our staff supported, and our services available when they’re needed most.
This is quiet leadership with profound impact.
How to Apply
Please submit your CV via the ‘Apply to this Job’ button below and send a brief cover letter outlining your experience and why you feel aligned with this role and our mission
Applications will be reviewed as they are received.
Do Applicants need to have Permission to work in Australia?
Diamond Women: Supporting Women with Compassion and Hope
At Diamond Women, we believe that a woman's worth is not defined by her circumstances or environment—just like a diamond, her value remains constant. Founded in 2006, our heart has always been to walk alongside women facing the uncertainty of an unplanned pregnancy, offering hope, support, and practical solutions. We understand the weight of this moment—the pressure, the isolation, and the many unknowns. That’s why we are committed to ensuring that every woman knows she is not alone, that she has options, and that she can move forward with confidence.
By God's grace, Diamond Women has continued to grow, with our reach expanding significantly year after year. Our mission is to provide the highest level of care—both professionally and personally—meeting the immediate and long-term needs of the women we serve. Recognizing the emotional and mental health challenges that often accompany the perinatal period, we prioritize holistic support to help reduce the prevalence of perinatal mental health struggles.
Our comprehensive services include:
✅ Information on pregnancy options
✅ Professional counselling and emotional support
✅ Advocacy and referrals to essential services
✅ Material assistance for mothers and babies
✅ A unique mentorship program
✅ Parenting education and ongoing community support
At Diamond Women, we are more than a service—we are a family, a community, and a safe place where women can find the support they need to thrive. We are driven by faith, compassion, and the belief that every woman deserves the opportunity to step into motherhood with confidence and hope.