Job Description

Join our fun and friendly team! We believe in a positive work environment where collaboration and laughter make every day enjoyable......


ABOUT BETHANY CHRISTIAN CARE

Bethany Christian Care is a not-for-profit aged care provider established in 1949. We have two facilities: The Plains Retirement Village at Eight Mile Plains and Janoah Gardens Retirement Village at Manly West.

KEY RESPONSIBILITIES:

Quality Management

  • Monitor compliance with Aged Care Quality Standards
  • Support internal audit scheduling, completion and follow‑up
  • Maintain policies, procedures and forms
  • Assist with preparation for external audits
  • Contribute to continuous improvement initiatives

Risk Management

  • Assist with recording and monitoring organisational and resident risks
  • Maintain risk registers
  • Prepare risk reports for leadership and Board meetings

Feedback & Complaints

  • Monitor feedback and complaints to ensure timely follow‑up
  • Support open disclosure processes
  • Communicate with residents, families and advocates when gathering feedback

Systems & Process Support

  • Contribute to process mapping and implementation
  • Assist with data analysis, dashboards and reporting
  • Participate in quality and workflow improvement projects

WHAT WE OFFER:

  • A commitment to employee health and well-being, including access to an employee assistance program (EAP)
  • Salary packaging, up to $15,900 tax-free
  • Values-based, charitable organisation.
  • Friendly, homey atmosphere – feels like 'family'!
  • Onsite staff parking

WHAT WE'RE LOOKING FOR:

  • Available to work Monday, Thursday, and Friday, 8:30AM to 4:30PM
  • Part-time role with the potential to transition into a full‑time position
  • Ability to perform the administrative and analytical functions of the role
  • Excellent attention to detail
  • Clear written and verbal communication skills
  • Ability to analyse data and prepare accurate reports
  • Willingness to learn aged care quality and compliance
  • Alignment with our Christian mission - this role would suit a practising Christian.

Do Applicants need to have Permission to work in Australia?

Yes