Donor Engagement Lead

Be a key member of our communications team, focusing on donor engagement, strategy and fundraising......

Baptist Mission Australia is a donor supported mission organisation, and in this role you will be a key member of our communications team, focusing on donor engagement, strategy and fundraising. This role is also one of our first points of contact for donor queries.

We welcome applicants who are strategic thinkers, have high attention to detail, keen to grow and enthusiastic about Baptist Mission Australia’s ministry in Australia and across the world.

• 0.4 FTE (2 days per week)
• 24-month term contract with potential for renewal
• Hybrid: WFH and minimum one day per week at Hawthorn, Victoria office (if candidate based in Melbourne)

Responsibilities and Duties:

• Play a key role in organisation’s donor relations and engagement
• Develop ideas and strategies around donor acquisition, journey and communications
• Support fundraising initiatives that lead to increased funding
• Lead donor stewardship activities (i.e. thank you calls, letters and impact communications)
• Respond to donor queries via phone and email
• Produce regular and ad-hoc reports for fundraising and leadership teams
• Maintain accuracy of database, and track donation trends, campaign performance and donor activity

Skills and Requirements:

• Strong written and verbal communication skills
• Professional, empathetic approach to donor enquiries
• Commitment to excellent donor experience and stewardship
• High level of accuracy and attention to detail
• A strong team player and people person
• Alignment with our vision, mission, and values
• Technically minded and quick learner
• Highly organised, efficient and reliable
• Qualifications in database management, fundraising or other relevant field, or equivalent relevant experience
• Experience working with donor databases/CRM (Virtuous preferred)

Key Selection Criteria:

1. Experience developing ideas and strategies around donor acquisition, journey and communications
2. Experience supporting fundraising initiatives that lead to increased funding
3. Experience with donor stewardship activities (i.e. thank you calls, letters and impact communications)
4. A strong team player and people person
5. Alignment with our vision, mission, and values

To apply, please provide a cover letter, CV and responses to each key selection criteria.

Applications will remain open until the right candidate is found.

For further information please contact Teagan Dwyer-Rivere, Communications Manager on 1800 329 165.

Who is Baptist Mission Australia?

Baptist Mission Australia is the intercultural mission organisation of the Australian Baptist movement. We collaborate with ministry partners and send out intercultural team members around the world and Australia, to live among communities, build relationships and share the God’s love through word and deed. We are passionate about seeing more people experiencing and expressing the transforming love and hope of Jesus.

For more information on Baptist Mission Australia, please visit our website:

Baptist Mission Australia is a child safe employer and is committed to the welfare of children and their protection from abuse and exploitation. All potential employees and volunteers are required to comply with the Baptist Mission Australia Child Safe Policy and Code of Conduct. Applicants will be required to provide a WWCC and undergo a police and background check.