CLCC COACH Community Mentoring Coordinator

Mobilise mentors to support families to explore their strengths, define and achieve goals and be empowered towards a thriving future.....

CityLife Community Care (CLCC) is looking for an experienced, organised individual to join our passionate and dedicated team as our COACH Community Mentoring Coordinator.

For almost 30 years, CLCC has supported people in times of crisis, financial difficulty, isolation, and distress. Through our team members and staff, we offer holistic services and empowering pathways for people to move forward in their lives and thrive.

The COACH Community Mentoring Coordinator will support the delivery of CLCC’s COACH Community Mentoring program through the recruitment, training, matching and supervision of volunteer mentors.

As part of the Mentoring and Training team, the COACH Community Mentoring Coordinator will mobilise mentors to support families to explore their strengths, define and achieve goals and be empowered towards a thriving future.

Key responsibilities include but are not limited to:

• Oversee program coordination including recruitment and screening, training and on-going supervision and support and compliance for volunteer mentors.
• Facilitate or co-facilitate COACH training for volunteer mentors (may be conducted on 2 or more weekends per year).
• Manage participant enquiries and registrations for the COACH program, including in-take and assessment to determine their suitability for the program, ensuring they are carefully selected for the purpose of minimising risk and maximising positive relationships and outcomes.
• Foster professional, strength based, solution focussed support to individuals and families connected to CLCC and COACH.
• Lead volunteer leaders and mentors in delivering set goals and targets, in alignment with CLCC’s vision, mission, values and direction, and adhering to CityLife COACH and CLCC’s policies and procedures.
• Provide regular supervision and support to volunteer leaders and mentors, facilitating a positive, empowering, and collaborative culture.

The successful applicant will have:

• Tertiary qualification or Diploma in social work, community services or other relevant discipline, or working towards such qualification.
• Alternatively, a lower qualification in the relevant field, accompanied with significant working experience in community services sector.
• 2 years of working experience in providing direct case management support to families preferred.
• Experience working with vulnerable individuals and families who are affected by issues such as mental health challenges, isolation, relationship difficulties, addiction, family violence or similar experiences and understand how this may impact the coaching relationship.
• Broad knowledge of community sector – support options and referral pathways.
• Demonstrated ability in leading and supporting a team of volunteers to deliver the service targets, this will also include the development of volunteer leaders.
• Capacity and commitment to engage people from diverse backgrounds (e.g. sexual orientation, race, faith) in a non-judgemental and respectful manner.
• Experience in in-take and assessment for community program participants.
• Ability and confidence to respond appropriately to people with multiple and complex needs and to mentors.
• Demonstrated people skills and proven ability to work effectively in a team environment.
• Demonstrated qualities in capacity to apply judgement, flexibility, responsiveness, and initiative in the delivery of the mentoring service.

Thank you for considering employment at CityLife Church or CityLife Community Care. All applicants should understand that to join the staff of either of these entities you must be fully supportive of, and committed to, the values, mission and philosophies of these entities. Some roles will require regular attendance at weekend services and other mid-week meetings. If you feel you are suited to any advertised position, we would love to hear from you.

To apply, please review the detailed Position Description and submit your resume and cover letter to Justine Fung via the 'Apply to this Job' button below.

Please note that we are only able to accept applications from those who have Australian citizenship, Australian Permanent Residency, or a current visa with full working rights for Australia.

Applications close 23 June 2026. Interviews may commence prior to the closing date and an appointment may be made prior to the closing date if a suitable applicant is found.

Child Safety Commitment

CityLife Church is committed to the safety, protection and wellbeing of all children and young people across all our congregations and worksites. CityLife Church has implemented a range of child safety measures including a Child Protection Policy and Code of Conduct. We advise applicants that CityLife’s standards of rigorous screening and ongoing supervision/accountability reflect this commitment. Our staff and volunteers are required to have a current Working with Children Check and undergo Police Checks where applicable. A copy of CityLife’s Child Protection Policy and Code of Conduct are available on request.