Financial Capability Caseworker – FinWell Program

Job Description

Deliver targeted, short‑term, capability-focused support to individuals and families experiencing financial stress.....

Empowering people to build lasting financial confidence, not just crisis relief.

At Anglicare, we believe financial wellbeing is more than surviving the moment—it’s about strengthening confidence, skills and resilience for the long term. Our new FinWell program represents a significant evolution in how we walk alongside clients. While traditional emergency relief meets urgent needs, FinWell responds to the deeper, ongoing challenges people face by providing relationship-based support over time, centred on dignity, empowerment and practical capability building.

We’re looking for a Financial Capability Caseworker to join our multidisciplinary FinWell team and help clients build the knowledge, skills and confidence they need to move forward with stability and hope.

About the Role

As a Financial Capability Caseworker, you will deliver targeted, short‑term, capability-focused support to individuals and families experiencing financial stress. You’ll work collaboratively with Financial Counsellors, Community Pantries, NILS teams and local community partners to provide an integrated client experience.

You will:

  • Conduct person‑centred, trauma‑informed financial capability assessments
  • Deliver strengths‑based coaching supporting behaviour change and confidence
  • Build practical money skills and client‑led case plans
  • Support goal setting, budgeting and financial literacy
  • Provide advocacy, warm referrals and service navigation
  • Meet clients in community settings including churches, mobile hubs, pantries and local agencies
  • Contribute to outcomes, reporting and continuous improvement
  • Represent Anglicare positively across the sector and community

What You’ll Bring

  • Social Work, Community Services or relevant degree (or diploma with experience)
  • Experience supporting people facing financial hardship or disadvantage
  • Strong communication and rapport‑building skills
  • Case management and financial literacy coaching experience
  • Ability to work collaboratively in a multidisciplinary team
  • Competency with MS Office and client databases
  • WWCC and Police Check (or willingness to obtain)
  • NSW DriverLicence

Benefits working at Anglicare

We provide meaningful opportunities and choice, both for the individuals and communities we support and the dedicated people here who make it happen.

At Anglicare, you’ll get the security, stability and opportunities that come with a strong, well-established organisation that’s ready for the future. You’ll belong to a community of kind, humble and respectful people of all faiths and backgrounds. You will also be supported to gain new knowledge, deepen your experience and expertise, and shape a rewarding career.

On top of that, here are just some of the tangible benefits you will enjoy in a career with us:

  • Flexible work options to get the most out of work and life
  • Pay less tax on your income and increase your take home pay. With salary packaging, up to $15,900 of your income is tax free.
  • Spend up to $2,650 on accommodation, meals and entertainment also tax free with salary packaging.
  • Ongoing professional development and leadership training to advance your career
  • Exclusive discounts to over 400 retailers
  • Employee Assistance Program and Fitness Passport with discounts to over 800 gyms for you and your family

Are you ready for a career that means more?

To apply for this role, please click the ‘Apply to this Job’ button below. All applicants will receive a response.

Anglicare is as wonderfully diverse as the customers and communities we support. While we are guided by our Christian-based values, our team includes people of all faiths and backgrounds who share our commitment to serving others, and we value the diverse perspectives they bring. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, genders, abilities and cultural backgrounds.

If you are passionate about supporting people through complex financial challenges and want to be part of a service model focused on long‑term wellbeing, we would love to hear from you.

Join us as we walk alongside clients — not just through crisis, but toward lasting confidence and stability.

Disclaimer: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.

Applications close on: 30/04/2026
Expected start date: ASAP

Do Applicants need to have Permission to work in Australia?

Yes