Family Caseworker, Central Coast

Assist families experiencing homelessness or homeless-risk throughout the Central Coast.....

Wesley Homelessness Services

• part-time position 26.5 hours
• based in Gosford
• immediate start

About us

Wesley Mission is a high profile, multi-faceted Christian organisation making a real difference in the community. We work with the most disadvantaged in our community by providing over 200 services ranging from aged care, homeless services, child and family care, counselling, employment, training and education, and health services.

Our Vision is “Do all the good you can, by all the means you can, in all the ways you can, in all the places you can, at all the times you can, to all the people you can, as long as ever you can.”

About the role

An opportunity exists for an experienced, motivated and teachable person to join our small team of caseworkers assisting families experiencing homelessness or homeless-risk throughout the Central Coast.

This is a demanding but rewarding role, requiring initiative, resilience, collaboration, creativity and genuine compassion. It involves working from offices in Gosford and neighbouring districts, in partner organisations and in homes of our formerly-homeless or at-risk clients. It may include some earlier starts or later finishes in order to meet particular local needs. It will require travel across the districts in which we deliver services. It requires day-to-day in-person service delivery and is not considered suitable for hybrid work-arrangements.

Essential criteria

• qualifications and experience relevant to the quality provision of accommodation, care and support activities for families
• understanding of homelessness and an ease in providing warm and credible empathy to families who are at risk of, who are, or who have been homeless – often at their most distressed or vulnerable
• ability to articulate practice that is person centred, trauma informed, culturally competent and respectful of diversity, and the role of case management in supporting permanent exits from homelessness
• ability to perform in complex and challenging community welfare settings – flexible and creative approaches to work, matched with tested personal attributes such as resilience, patience, initiative, compassion and commitment to self-care
• competency to respond to the safety needs of children at risk of serious harm
• communication and administrative skills – computer literacy, documentation, data collection, etc
• ability to embrace Wesley Mission’s values and to work within its codes of ethics and conduct – and to work respectfully alongside the mission and values of partner organisations

Desirable criteria

• local, sector or organisational knowledge
• familiarity with sector practice guidelines, information systems and outcome measures

Remuneration

Salary and employment conditions are in accordance with the Social, Community, Home Care and Disability Services Industry Award 2010, Level 4, with generous salary packaging.

Closing date

Wednesday 8 April 2026

Apply now

Please submit a copy of your CV/resume and a cover letter addressing all the selection criteria, via the 'Apply to this Job' button below. For further information, please contact:

Contact name: Grace Lim

Phone: 0419 352 769

Wesley Mission is a Christian organisation requiring all staff to affirm its values. We are committed to providing an environment in which children can feel safe and valued.

The suitable applicant will be subject to the relevant pre-employment checks for appointment to positions within Wesley Mission (including provision of a valid Working with Children Check clearance number). Aboriginal and Torres Strait Islander people are encouraged to apply.