IT Officer

We are currently seeking expressions of interest for an IT Officer position within our team. This role is ideal for someone with a strong customer service mindset, solid technical troubleshooting skills, and a passion for supporting users across various IT systems and platforms.

Fixed Term Contract: November 2025- 30 June 2026
Full Time or Part Time (4 days/ 30 hours) applicants welcome
Location: North Sydney (3 days office, 2 days remote)

About the Role:

• Responding to service desk tickets and support requests
• Supporting the IT Manager on other IT projects
• Troubleshooting hardware, software, and network issues
• Supporting Windows, macOS, Office 365, and common business applications
• Managing user accounts, permissions, and system access
• Escalating complex issues to IT Manager where necessary
• Maintaining accurate documentation and records of support activities

Knowledge and Experience Required:

• Three or more years working on an IT Service Desk, directly providing on-site and phone support
• Qualifications in Information Technology or similar
• Strong communication and problem-solving skills
• A customer-first attitude and the ability to work under pressure
• Familiarity with IT ticketing system
• Commitment to Bible mission work fuelled by personal faith and commitment

Bible Society Offers:

• Opportunity to use your vocational skills to work with a purpose supporting Bible mission all over the world.
• Supportive and friendly team environment
• Flexible work options, and healthy work-life balance
• Faith based community: work in a Bible and prayer-based workplace

If you are interested in applying or would like to learn more about the opportunity, please send your expression of interest and a brief resume via the 'Apply to this Job' button below ASAP.