Billing Officer

Opportunity to work in a collaborative finance environment where your skills in billing, reconciliation, and client service will help deliver vital services to communities across NSW and beyond......

• Location: Sydney, NSW
• Employment Type: Full-time

Are you a detail-oriented finance professional with a passion for purpose-driven work? Join one of NSW’s largest and most diverse community services organisations and make a meaningful impact every day.

Wesley Mission is seeking a Billing Officer within the Finance team to support our Home Care and Disability Services teams. This is a fantastic opportunity to work in a collaborative finance environment where your skills in billing, reconciliation, and client service will help deliver vital services to communities across NSW and beyond.

About the Role

As a Billing Officer, you will play a key role in ensuring accurate and timely billing across our Home Care, Disability and other service portfolios. You’ll work closely with internal teams and external stakeholders to manage billing cycles, manage debtors, resolve discrepancies, and maintain client satisfaction.

Key Responsibilities:

• Process fortnightly and monthly billing in line with program guidelines
• Manage client accounts, statements, and credit notes
• Reconcile budgets and maintain debtor records, including follow up of outstanding accounts.
• Respond to client and supplier queries with professionalism and care
• Collaborate with the Senior Billing Officer and Billing & AR Manager to improve billing processes
• Support continuous improvement and uphold Wesley Mission’s values in all interactions

About You

You’re a proactive and organised professional with a strong understanding of billing and finance administration. You thrive in a team environment and are committed to delivering high-quality service.

Essential Criteria:

• Minimum 2 years’ experience in accounts and office administration
• Tertiary qualification in Business or Finance
• Strong reconciliation and data analysis skills
• Advanced proficiency in Microsoft Excel and Office Suite
• Excellent communication and interpersonal skills
• Ability to meet deadlines and manage competing priorities

Desirable:

• Experience with systems such as Peoplesoft or AlayaCare
• Understanding of NDIS and Home Care programs
• Background in the Community Services sector

Why Wesley Mission?

• Be part of a values-driven organisation making a real difference
• Supportive team culture with opportunities for growth and development
• Access to salary packaging benefits
• Participate in Wesley Mission’s Employee Contribution & Development program

How to Apply

To apply, please submit your resume and a cover letter addressing the selection criteria. For further information, contact Rodney Clark (rodney.clark@wesleymission.org.au)

The suitable applicant will be subject to the relevant pre-employment checks for appointments to positions within Wesley Mission. Aboriginal and Torres Strait Islander people are encouraged to apply.

Wesley Mission is a Christian organisation requiring all staff to affirm its values and Worker Code of Conduct. We are committed to child safety and creating an inclusive, respectful workplace.