Relationship Manager

Full time Fund Raising/ Charity Sales/ Customer Service

Job Description

Develop new relationships with churches to increase the profile, influence, and impact of Open Doors within a denomination and/or geographic area.....

  • Full-time | Homebased and flexible working environment
  • Experienced Relationship Manager Role
  • Use your relationship management skills to make an impact for the persecuted Church

WHY OPEN DOORS?

In Christ, we strengthen the most persecuted. We connect the Australian and New Zealand Church with their persecuted family to deepen one another’s discipleship journey. When you work with us, you’ll get the chance to strengthen the faith of persecuted Christians, even in the most dangerous places.

We asked our people their thoughts on working with Open Doors and here’s what they had to say:

  • “Working for Open Doors means being challenged and encouraged in your faith every day! It’s a privilege to be in a job that helps strengthen the global body of Christ.”
  • “Seeing and hearing real stories of persecution has forced me to see my walk with Christ in a new way.”
  • “It is such a joy to know that I’m using the gifts that God has given me to help serve those who need to be served.”

Working with us also provides the opportunity to be a part of regular team devotions, access to Christian counselling and mentoring, as well as coming together for bi-annual team days for fellowship, prayer, and worship.

OUR IMPACT

Last year, our work at Open Doors helped 9,553,640 persecuted Christians across the globe, providing:

  • 542,813 people with advocacy,
  • 5,766,757 people with biblical training,
  • 2,531,985 people with Bibles and Christian literature,
  • 176,405 people with emergency relief, and
  • 535,680 people with socio-economic support.

As a growing and respected ministry that supports persecuted Christians in more than 70 countries, we are the leading voice on Christian persecution and trusted partner to build a mature and unified global Church. We’re excited to hire someone who shares the same ideals by connecting with like-minded people, partners, and communities.

ABOUT THE ROLE

  • Open Doors is seeking a Relationship Manager in Brisbane or Sunshine Coast to help us connect, grow, and serve churches and Major Givers, enabling them to support persecuted Christians across the world. The Relationship Manager is an essential member of the Open Doors team. Your duties will include but are not limited to:
    Developing new relationships with churches to increase the profile, influence, and impact of Open Doors within a denomination and/or geographic area
  • Maintaining, coordinating, and strengthening existing church partnerships
  • Contributing to the development, implementation, and evaluation of initiatives and strategies for the church in your area and across Australia and New Zealand
  • Maintaining and leveraging CRM data to aid in planning and strategy development
  • Public speaking at Open Doors’ Sunday events, conferences, and media interviews which involve regular domestic travel
  • Supporting Major Giver engagement in your region, which makes up approximately 10% of the role

SKILLS AND EXPERIENCE

For this role, we are ideally seeking the following:

Essential:

  • Diverse customer service experience including effective communication and relational skills, with the ability to build rapport with people from diverse backgrounds via phone and email.
  • Outstanding administrative skills, including familiarity with Salesforce and Microsoft Suite.
  • Knowledge of customer service principles and processes.
  • The ability to work independently and as a team with energy and creativity.
  • Ability to solve problems to a satisfactory conclusion.
  • Ability to multi-task effectively and manage strategic projects.
  • Demonstrated understanding of the Australian and New Zealand Christian landscape.

Desirable:

  • Two to three years’ experience as a Relationship Manager, Account Manager, or similar
  • Thorough biblical knowledge or theological training
  • Experience using Salesforce or other CRM software
  • Experience working in a not-for-profit

JOIN US

If you share our passion to make a difference on some of the most important issues in the Christian world today, we’d love to hear from you.

Please submit your brief resume (max. 3 pages) and cover letter via the 'Apply to this Job' button below.

We will begin reviewing applications as they are received, so we encourage you to apply as soon as possible.

Do Applicants need to have Permission to work in Australia?

Yes