Community Leader - NDIS Services

Seeking a compassionate and experienced Community Lead to oversee NDIS service delivery in Lilydale.

About Us

Choice Community Health is a Christian based organisation with a mission to make a transformative difference in the community and in individual lives. We are a trusted NDIS provider specialising in tailored disability support services. Our services include comprehensive daily living assistance and community access support, ensuring our participants receive the care and support they need to live independently and engage fully in their communities.

We believe well-being is built through connection, capacity-building, and real choice. Our multidisciplinary team works collaboratively to empower individuals through person-centred, recovery-oriented support—always guided by our Christian values and a strong commitment to community.

Our values—Community, Excellence, Sustainability, Intentionality, Faith-fullness, and Choice—inform everything we do. We are passionate about creating spaces where people belong, grow, and thrive.

What we offer

• Collaborative team focussed environment
• Christian values-driven culture
• Supportive leadership that encourages personal and professional growth

About the role

We are seeking a Community Leader to join our team based in Lilydale. In this pivotal role, you’ll oversee the delivery of high-quality, person-centred services to NDIS participants. You'll lead service operations, support your team to flourish, ensure compliance with NDIS standards, and foster a culture of hope, dignity, and excellence.

This is an ideal opportunity for a passionate leader who thrives in a dynamic environment, values authentic relationships, and is ready to drive positive outcomes for individuals and the wider community.

Key Responsibilities

• Lead daily service delivery aligned with NDIS guidelines and organisational values

• Supervise, mentor, and develop a high-performing support team

• Ensure quality and compliance across all services, including audits and reporting

• Drive community engagement and encourage participation in Choice's community programs

• Collaborate with families, stakeholders, and allied health professionals

• Manage budgets, rostering, and resource allocation effectively

• Promote participant voice, safeguarding, and individual outcomes

About You

We’re looking for someone who brings:

• Proven experience leading NDIS, disability, or mental health service teams

• A deep understanding of person-centred and trauma-informed practice

• Strong operational and administrative skills: rostering, budgeting, risk and incident management

• The ability to build meaningful connections with participants, families, and staff

• Alignment with our faith-based mission and commitment to hope and inclusion

• Relevant qualifications in Disability, Social Work, Community Services, or Allied Health

• A current driver's licence and the ability to travel locally as required

Ready to lead with purpose?

Please apply by including your resume and a brief cover letter outlining your alignment with our values and why you're the right fit for this role.

If you have any questions about this opportunity or would like a copy of the Position Description please email careers@choicecommunityhealth.com.au