Home Care Worker Team Leader

Join us as a Team Leader and lead a dedicated team of Care Workers and Domestic Assistants to deliver exceptional home care services to our residents.....

Anglicare Sydney is a leading and highly regarded community NFP organisation in Australia.

Our vision is to see Jesus Christ honoured, lives enriched and communities strengthened. To achieve this, we are looking to attract the most capable and mission aligned people to join us.

For over 160 years Anglicare has been serving people in need- providing care to older people and services to the vulnerable. We began because of people who saw a need in the community and who were compelled to make a difference. People motivated by Christian love and a passion to serve. If this describes you, we would love to invite you to join us!

About the Role

Are you passionate about making a difference in people's lives? Join us as a Team Leader and lead a dedicated team of Care Workers and Domestic Assistants to deliver exceptional home care services to our residents.

Permanent full-time position, Monday to Friday 7.00am to 3.00pm, located at Anglicare's Woolooware Shores Seniors Communities in Taren Point.

Key Responsibilities:

• Leadership: Ensure outstanding, person-centred care and exceptional customer service. Manage daily schedules, staff absences, and fill gaps in rosters. Develop and support staff, providing feedback, coaching, and recognition.
• Team Management: Collect and record accurate data, manage reporting and administrative tasks, and guide team members in understanding and implementing policies, procedures, and standards.
• General: Escalate resident concerns, maintain good relationships with stakeholders, manage safety and risk, and promote a continuous improvement culture. Provide home care services during staff shortages.

Key Skills:

• Strong interpersonal, communication, negotiation, and problem-solving skills.
• Excellent customer service skills and ability to use technology.
• Intermediate reading and writing skills.
• Ability to work under pressure and make decisions.
• Strong leadership skills

Qualifications and Experience:

• Cert III or higher in Aged Care/Community Services or equivalent.
• Experience in community-based aged care services and direct care work.
• Previous team leader experience in a busy environment.
• Experience with systems and technology applications.
• Valid NSW Drivers Licence and minimum third-party insurance on own vehicle.

Why You'll Love Working with Us!

• Supportive Environment: Work in a flexible, supportive setting that allows you to do your best work.
• Career Growth: Enjoy opportunities for professional development and career progression.
• Exclusive Benefits: Access discounts at over 400 retail, accommodation, and entertainment venues.
• Wellbeing Focus: Benefit from regular supervision, mentoring, and a comprehensive induction program.
• Fitness Perks: Get discounts to over 800 gyms for you and your family with Fitness Passport.
• Tax Advantages: Take advantage of salary packaging options as a not-for-profit organization.
• Positive Culture: Thrive in a fun, supportive, and engaged team environment.

If you require further information about this opportunity, please email our Talent Acquisition Team at jobs@anglicare.org.au

Aboriginal and Torres Strait Islander candidates are encouraged to apply.

Anglicare - Jesus Christ honoured, lives enriched, and communities strengthened

Anglicare is committed to ensuring the safety and wellbeing of children and young people and has zero tolerance of child abuse

Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date; closing date is subject to change without notice

Applications close on: 30/05/2025