Reception Administration.

Full time Counselling/ Psychology

Job Description

Seeking a Receptionist administrator in a busy counselling practice in Kallangur, North Brisbane....

About Us

Gnadenfrei Counselling & Psychology Centre was established in 1997 in response to a clear need in the community for high quality counselling services provided by practitioners holding a Christian world view. The Centre currently offers appointments with Psychologists, Social Workers and Counsellors and works from a trauma informed perspective providing a trauma focused service.

The Role


About the Role

Essential criteria:

  • Work experience with National Disability Insurance Scheme (NDIS) billing and process is essential for this role.
  • Knowledge and experience with NDIS system and compliance.
  • Experience with Medicare, Workcover, DVA billing.
  • EXperience using XERO for invoicing and account balance.
  • High attention to detail and accurate data entry.
  • High level of skills using Microsoft software packages
  • Experience with Halaxy
  • Flexible, able to adapt to new situations and multitask.
  • Have strong interpersonal skills and make clients feel welcome.
  • Previous experience in an allied health setting is preferred.
  • Demonstrate strong and efficient organisational skills.
  • Demonstrate integrity, reliability, empathy and responsibility.

Administrator tasks include but are not limited to:

  • Processing billing, Medicare, Private Health, Workcover, DVA and NDIS payments invoicing.
  • Welcoming clients and families to our service
  • Answering phone calls, enquiries and client emails
  • Completing intake calls to gather information about referrals concerns and client needs.
  • Completing intake with new referrals.
  • Keeping client files accurate and up to date
  • Taking notes in meetings
  • Preparing NDIS service agreements, and Medicare claims Applicants are encouraged to submit their application (including a current cover letter and Resume) as soon as possible via the 'Apply to this Job' button below. Part Time and Job sharing are also a possibility for this role. Applications Open until 17 January 2025.

Questions about this position can be emailed via the 'Apply to this Job' button below as well.